Shipping
Delivery times & shipping costs
product order
🇬🇧 Delivery with DHL
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products/shopping carts from €890
Express shipping - free of charge
Products/shopping carts from €200
Standard Shipping - kostenfrei
products/shopping carts under
€200
Standard Shipping - €2,90 - €5,90 excl. VAT
Collection from the Service Point - Free of charge
Please bring your confirmation email/packing slip with you for verification.
Within our opening hours (Mon-Thu 08:00-17:00 Fri 08:00-15:00) your order is ready for collection within 1 hour, provided it is in stock. Articles with a proven delivery status (e.g. with you within 2-5 days) receive a reservation and immediate notification when the ordered article arrives. Quantity and availability are assigned to each product in the online shop.
Device Submissions
(Service orders such as inspection, sensor cleaning and repair service)
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Own submission without label:
Send with a parcel service of your choice and only pay for the return shipping.
Delivery times & shipping costs
Return shipment approx. 1-3 working days with DHL 6,90 € (Fully insured)
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DHL return label received by email: 9, 90 €
Receive a shipping label conveniently by e-mail for sending in your device. Submission and return are complete via Track & Trace. Round-trip shipping is backed by Safe & Secure insurance. (Full insurance protection for your devices in the event of loss or damage). Delivery periods are approx. 1-3 working days.
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Parcel pick-up by UPS: 19,90 €
Have your submission conveniently picked up from your home or office. A UPS driver will pick up your packed package within the next 2 working days between 09:00 and 17:00. You will receive more detailed information and a time frame for collection from UPS by e-mail. You do not need the shipping label, the driver has already prepared it and attached it to your package. Your submission can be tracked seamlessly via a Track & Trace link sent by email. Round-trip shipping is backed by Safe & Secure insurance (Full insurance protection for your devices in the event of loss or damage). Delivery periods are approx. 1-3 working days.
CAUTION: NOTE!
Submission label received by email:
During our shop opening hours, your return label will be created within 5-20 minutes and ready to be printed out in the e-mail inbox as a PDF. Service orders booked outside store opening hours will receive the shipping label by email before 08:30 a.m. on the next working day. Furthermore, all shipping labels are valid for 5 working days.
shop opening times
Nikon Service Point Dresden
Mon-Thurs 08:00 - 17:00
Fri 08:00 - 15:00
Closed Saturday (shipping labels will be emailed before 8:30am Monday)
We provide estimated shipping dates. Exact times are subject to product availability. In general, a delivery time of three to four working days can be expected for products in stock if standard shipping has been selected. The delivery time for products that have to be reordered is correspondingly longer. You can track your orders using the Track & Trace link that will be emailed to you once your order is dispatched.
Saturday delivery by UPS is not possible.
All shipping prices listed here are exclusive of VAT.