Nikon Reparatur-Service -Nikon Reparatur-Kostenvoranschlag Kamera, Reparaturkamera

Nikon repair service

  • Regardless of device type (camera, lens, flash), select the number of devices you would like to send in for an error check/estimate.
  • Add a brief error description in the shopping cart. In the checkout area, select your preferred shipping method.
  • Upon receipt, we first determine the cause and repair costs for you. Within 1-2 working days you will receive an error diagnosis including a cost estimate by e-mail. (Please note the FAQ below)
  • Send in your camera, lens and flash for a quote now. Select shipping method in the checkout area and receive the shipping label by email.

Device submissions (service orders)

DHL return label received by email
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is free with parcel insurance up to €500
6,90€ with parcel insurance up to €2500 
9,90€ with parcel insurance up to €5000
14,90€ with parcel insurance up to €10.000
19,90€ with parcel insurance up to €25.000 

Parcel pick-up by UPS (within 2 working days): 19,90 €
🇩🇪 🇦🇹 🇱🇺 🇨🇿 🇵🇱 🇭🇺 🇫🇷 🇧🇪 🇳🇱 🇩🇰

Receive UPS shipping label via email: 
🇦🇹 🇱🇺 🇨🇿 🇵🇱 🇭🇺 🇫🇷 🇧🇪 🇳🇱 🇩🇰
7,90€ with parcel insurance up to €510
16,90€ with parcel insurance up to €1500
29,90€ with parcel insurance up to €3000
39,90€ with parcel insurance up to €6000
69,90€ with parcel insurance up to €25.000 

ATTENTION NOTICE!

Submit label via email: Available within 5-20 min during store opening hours. Outside opening hours on the next working day before 08:30 a.m.

Shop opening times: Mon-Thurs 08:00 a.m. - 17:00 p.m., Fri 08:00 a.m. - 15:00 p.m., Saturday closed.

Saturday delivery by UPS is not possible.

All prices incl. taxes.

FAQ

Unfortunately, it is not possible to estimate and communicate repair costs remotely. Errors can be more complex than the error description conveys, but they can also be just as simple. Therefore, our technician will examine your device thoroughly and only then prepare a detailed estimate that lists all the necessary work with working hours and the costs for any spare parts that may be required. We hope that with this procedure we can offer you the best possible support in order to repair your device as quickly as possible.

Our Nikon technicians will individually inspect your device to provide a detailed estimate. You will then receive this cost estimate conveniently by e-mail. (Price estimate creation in 1-2 working days)

The following options are available to you in the cost estimate:

Repair according to estimate.
(Diagnosis fee of 29 € does not apply)

After your written confirmation, we will start the repair.

Send back unrepaired.
(Diagnosis flat rate = €29 due. Not per device, if your order includes 5 devices, for example, €29 will be charged for the entire order)

We will send your device(s) back to you unrepaired.

Professional & free disposal.
(Diagnosis fee of 29 € does not apply)

We will dispose of your device(s) professionally and free of charge.

- Nikon cameras  

- NIKKOR (Nikon) lenses

- Nikon Speedlights

- Nikon accessories (battery packs, remote releases, charging stations, adapters, etc.) 

- Nikon binoculars

Is there still a guarantee? Include a copy of the invoice with the package. It doesn't matter where the devices were purchased.

We only need the defective devices. If the error cannot be localized, then of course all relevant ones.

Please send in your device(s) with the respective protective covers!
Pack your NIKON device safely!


Warranty:
Put the guarantee card and proof of purchase (copy) in the package.  

To be on the safe side, send as few attachments and accessories as possible.

For example, it is not necessary

- Eyecup

- Battery (unless it is not original or the error probably comes from the battery)

- Memory card (unless there are pictures on it that show an error or the error probably comes from the memory card) 

- Camera strap

- Original packaging

- Filters

- Batteries (e.g. flash unit)

- Monitor protection

- Charging cable or charging station (unless these devices have a defect) 

- sun visors

Please allow 2-3 business days for round-trip shipping.

Our Nikon technician will determine the cause and scope of troubleshooting. You will receive an estimate via email within 1-2 business days. Then decide how to proceed.

If the estimate is confirmed, Repair time depends on the error pattern and the associated repair effort, as well as the availability of required spare parts (if necessary).

If there is still a guarantee, simply enclose a copy of the invoice with your package.

It doesn't matter where you bought your devices.

Personal delivery / collection in Dresden, Schweizer Str. 3a is possible during opening hours without an appointment.

Customer Reviews

Based on 295 reviews
82%
(242)
10%
(30)
6%
(19)
1%
(3)
0%
(1)
H
Herman S (Wages, DE)
Nikkor 200-400mm f4

Thank you for your great service!! - The repair order to “NIKON SERCICE DRESDEN” was carried out to our complete satisfaction!! - The telephoto lens is 100% functional again!! - GREAT!! - gladly again!!

Thank you for your positive review and your trust in our Nikon repair service! We are pleased that we were able to carry out your repair order to your complete satisfaction and that your Nikkor 200-400mm f4 is now working properly again. We are happy to be at your disposal again at any time. many thanks for your loyalty!

D
Detlef N. (Wittenberg, DE)
Top service

Perfect processing and fast delivery.
Contact without waiting time, the matter was handled competently.

Thank you for your positive feedback about our Nikon inspection service! We are very pleased that you were satisfied with the transaction and the fast delivery. Our goal is to always offer our customers the best possible service and we are pleased to hear that this has also been achieved in your case.

We thank you for your trust and will be happy to assist you again at any time.

Best regards,
Your Nikon customer service team

F
frank t (Kürnach, DE)
Fast and speedy inspection

I was very satisfied with the service. I had ordered an inspection including cleaning for my D7500. It was noticed that the AF was no longer within the tolerance range. I was informed and received an offer. After the order was confirmed, my camera was quickly completed and sent. This is how you imagine good service. Thank you.

Thank you for your positive review and trust in our inspection service. We are pleased that you are satisfied with the quick and timely inspection of your D7500. It is important to us that our customers always receive the best possible service. Thank you for your feedback and we hope you continue to enjoy your camera.

Nikon Service Point, Nikon Service, Support, Nikon Authorized Workshop, Nikon Camera Service, Nikon Inspection, Check & Clean, Repair Submission

Nikon

repair service

Get your equipment repaired quickly when something goes wrong. Nikon offers a range of repair options including fixed price repairs, estimate repairs and repairs under warranty. Loaners are available if needed.

We know how important your devices are to you!

Enjoy full insurance protection, negotiated conditions with our shipping service providers and seamless tracking of your devices via Track & Trace for outward and return shipping. We will also inform you by email as soon as your package has arrived at the Nikon Service Point.


As you would expect, all operations at the Nikon Service Point Dresden are carried out by trained Nikon specialists.

If it is a repair under Warranty is concerned, the product and accompanying documentation will first be checked to ensure that the warranty applies.

If the repair is covered under warranty, the product will go through the standard repair process. Once the process is complete, the product will be shipped or ready for collection. We will inform you about the completion and return shipment via e-mail.  

Paid repair:

Quotations prepared by the Nikon technician can be accepted or rejected at any time.
Refusing a cost estimate will result in your device being returned.

Accepting a cost estimate will result in your device going through the repair process and being shipped back or made available for collection after the repair. We will inform you about the completion and return shipment via e-mail.

Nikon support, service, Nikon advice
BEFORE OR AFTER YOUR PURCHASE

Don't be shy. We are glad to help you if you have questions.

Your Nikon Service Point Dresden
Since 1997
Nikon Services & Support

Do you have questions about a product, compatibility with Nikon accessories, software or a repair?

We will help you and have the right answer for you.

Contact us by phone

☎ +49351 8626290

(Mon-Thu 08:00-17:00, Fri 08:00-15:00)

or simply use the contact form.

Nikon Service Point, Support, Service, Inspektionsservice, Nikon Kamera reparieren, Nikon Objektiv reparieren, NPS, Check & Clean,
Nikon Support, Service, Nikon Service, Nikon reparieren, Nikon Objektiv reparieren

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Your questions via the contact form will be answered by a member of the Nikon Service Team Dresden, usually within 24-48 hours (excluding weekends and public holidays). You will be notified by email once your question has been answered.


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