We accept any camera in working condition - DSLR, SLR, Point and Shoot, Action, Film, etc. for trade-in. Cameras from third-party manufacturers can also be traded in, they just have to work.

Multiple trade-ins cannot be applied to a single Z-series camera purchase.

Cameras with lenses, kit variants, original accessories such as battery grip, flash, etc. can be entered in the form and will be taken into account in the trade-in amount.

There is no "value book" for used cameras. However, we endeavor to determine fair trade-in values ​​based on the used camera market and the values ​​specified in the form.

We are happy to arrange an appointment for you and would like to make it as convenient as possible for you. After receiving your trade-up submission, we will send your new Z camera free of charge express shipping on the same day after a short check. You will receive a Track & Trace link for tracking the shipment by email. 

You are welcome to arrange a test rental by telephone or by e-mail with information on the model and the desired period. 

If deviations than stated occur or various impairments are found in the function, we will send you a revised offer with a new trade-in value and itemized impairments/malfunctions.

You can accept or withdraw from the purchase within 5 working days after the revised offer has been sent. 

After receipt and inspection, your new Z camera will be shipped on working days (MON-FRI) on the same day via free express shipping. (fully insured, track & trace)  

Yes. Your submission must be made within 10 business days of the purchase of your new Z Camera.

Once you have completed your order for a selected Z camera on nikonservice-dresden.de, you will receive a free, stamped return label by email to print out (fully insured, track & trace) in order to send in your trade-up camera.

Submissions must be made within 10 business days of purchasing your new Z Camera.

You will receive an email with our trade-in offer and a discount code. The discount code (valid for 14 days) contains your full trade-in amount. The discount code can be added immediately in the checkout area after selecting your desired Z Camera / Z Kit variant and your trade-in amount will be completely deducted from the selected new device price in the checkout area.

Once your order has been completed, you will receive a free, stamped return label by email to print out (fully insured, track & trace) to send in your Trade-Up camera.

Yes.